We have implemented hundreds of customer-specific software projects and product deployments. We provide high-quality services that are genuinely useful to our customers. Read more on how our customers have benefited from cooperation with us.
Fortum Power and Heat
Heat Fortum Power and Heat uses Tietokoura’s Enerity™ Customer Services reporting solution to serve its customers.
Tietokoura has implemented a new, innovative service for Fortum Power and Heat, which has refined traditional online or paper reporting into a much customer-friendlier solution. Tietokoura’s customer reporting solution won Fortum the Finnish Energy Industries’ Customer Service Act of the Year award at the District Heating Days in the autumn of 2014.
Vantaa Energy is a satisfied Enerity™ user
”We chose Enerity because their solution improves the profitability of individual customers, enabling us to develop the profitability of our electricity sales as a whole. We are also able to enhance our own operations, for example through integration. Our choice was also influenced by the fact that Enerity offered off-the-shelf products with solid references, which could nevertheless be flexibly adapted to our specific needs,” says Ari Lehtinen, Sales Team Manager at Vantaa Energy.
Enerity™ helps Kymenlaakson Sähkö to sell electricity
”We offer a range of contract options for the management of electricity purchasing costs. Taking advantage of market fluctuations, the contracts we offer to our major customers now require a more varied set of features from our background systems. Enerity Electricity Trade was the best solution for meeting these requirements. We wanted an off-the-shelf product and chose Enerity because it has the quotation calculation and electricity portfolio management features that best serve the needs of our customers. The Enerity product’s extensive integration options also reduce the number of manual phases and we obtain more information on key risk factors related to electricity sales,” says Sales Manager Kari Halonen of Kymenlaakson Sähkö.